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Security Policy

Purpose

The purpose of this Policy is to safeguard data belonging to Preskriber™ and its Users(Doctors and other Health - care providers, Patients, Hospitals, Pharmacies, Laboratories, HMO and Regulatory Bodies) within a secured environment.

This Policy informs Preskriber™’s staff and Users entitled to use Preskriber™ of the principles governing the holding, use and disposal of data.

It is the goal of Preskriber™ that:
  • Data will be protected against unauthorized access or misuse
  • Confidentiality of data will be secured.
  • Integrity of data will be maintained.
  • Availability of data / data systems is maintained for service delivery.
  • Business continuity planning processes will be maintained.
  • Regulatory, contractual and legal requirements will be complied with.
  • Physical, logical, environmental and communications security will be maintained.
  • Infringement of this Policy may result in disciplinary action or criminal prosecution
  • When data is no longer in use, it is disposed in a suitable manner.
  • All data security incidents will be reported to the Director of ICT Systems and investigated through the appropriate management channel.
Data relates to:
  • Contact information ("Account Information") such as name, email address and telephone number.
  • Health information ("Health data") that you provide to us.
  • User behavior including digital behavior (for example, behavior within the application) ("Digital Behavior").
  • Technical data (e.g device ID, IP address) ("Technical Data").

Your Data Security is our Priority. (And this is how are we able to manage it)

  • Multiple data backups
  • Multilevel security checks
  • We have a stringent privacy policy
  • HIPAA Compliant
  • HL7 Compliant
  • 256-bit encryption

Why should you trust us with your Data?

SECURE PLATFORM FOR HEALTHCARE PROVIDERS
  • Preskriber™ does not have access to read or view your practice data
  • We never send marketing promotions to your walk-in patients
  • Data is NEVER shared with any third party
  • Doctors and other Health-care providers are in full control to decide what communication is to be sent to their patients
  • Practices cannot see each others data
  • We follow stringent data policies so that it’s not compromised at any step
  • Your data has multiple encrypted backups
  • We don’t sell your data
  • We never mix Doctors and other Health-care providers 'data with patients' data

SECURE PLACE FOR YOUR HEALTH DATA (Keeping your data safe is at the core of every decision we make at Preskriber™.)

  • Your data is for your eyes only
  • No one at Preskriber™ can view your data
  • We do not send you messages without your permission
  • We send promotional messages with an option to opt-out any time
  • Preskriber™ doesn’t share data with any third party
  • Everything is protected with 256-bit encryption
  • Remote logout fends off suspicious login

FAQ

How do you maintain security of health information?
  • We are HIPAA compliant
  • Your data is encrypted with 256-bit encryption
  • We have multilevel security checks and multiple data backups
What is Preskriber’s™ view on Data security and Privacy?
  • We believe that health-care data is the most sensitive information about you and must receive appropriate protection. Preskriber™ collects or uses any personal or sensitive personal information belonging to you only after receiving appropriate and clear consent from you. Further, we understand that people change their minds, so no consent is permanent, and our systems are built with the flexibility so that any consent given can later be revoked.

I am a doctor using Preskriber™, what kind of access do you have to my stored Data?

  • Preskriber™ does not have access to your stored Data.

Have you ever faced a data breach?

  • No, we have not. We will continue to work very hard to make sure that data stored with Preskriber™ remains secure.

Is my data really safe with Preskriber™?

  • Absolutely. Preskriber™ is one of the safest places for you to store your health-care information and that of your patients.

What specific measures do you use to ensure security of data stored with you?

We have a variety of measures that protect your data, some of which are:

  • We are HIPAA compliant
  • Your data is encrypted with 256-bit encryption
  • We have multilevel security checks and multiple data backups

Is Preskriber™ compliant with the data security and privacy laws in Nigeria?

  • Of Course, Preskriber™ complies with all applicable laws in every country it operates in.

I have been asking my patients to go to Preskriber™ and book appointment with me there. They are still my patients and not Preskriber’s™, hence can you market to them?

  • Merely visiting www.preskriber.com is not sufficient. To receive marketing messages from Preskriber™, a patient has to visit us, register for an account and give us permission to market them. Only if they give us their permission do we market to them.

When I ask my walk-in patients to give me a feedback - does that make them Preskriber’s™ direct online patients?

  • No. It does not.

What if I find a security vulnerability in any of your applications?

  • In the unlikely event that you discover a vulnerability, we do have a responsible security disclosure program that prescribes next course of action and we would love to hear from you and fix it at the earliest. Please report them to us on support@preskriber.com.